If your flight was delayed or cancelled, if your organized travel conditions were not as promised by the organizer, if the good, bought abroad got broken – you have the rights which must be respected by the traders.
For more information please read:
• Tourism. The travel conditions must be the same as indicated in the contract. In other case, you can ask for additional services or compensation. More you can read here.
• Buying in the EU. If you bought a faulty good in the EU, the help is closer then you think. More you can read here.
• Shopping and services in Lithuania and Ireland. Booklet on shopping in Lithuania and Ireland (pdf).
• Information about alternative dispute resolution in Lithuania. More you can read here.
Information about the European Consumer Centre in Lithuania (pdf).