You can reach Kaunas Airport by car, public transportation (bus or train), using the “Važiuojam” service provided by the Assistance Service of the Order of Malta, or the Social taxi service provided by the National Institute for Social Integration.
Parking places are reserved for cars at the passenger terminal of the airport – they are marked with special signs. The places are allocated for vehicles of the disabled and persons with reduced mobility; therefore, all other vehicles parked in the special places will be towed.
Vehicles can also stop and drop off the passengers at the entrance to the departure terminals. The traffic in this place is quite intensive, thus, you are kindly requested not to leave your cars for a longer time in order not to disrupt the vehicle flow.
To reach the airport by bus one needs to check the bus schedule. All the Route 29 buses running from Kaunas Railway Station to Kaunas Airport are low floor and adapted for the disabled. Bus schedules are available on the website here.
Kaunas Airport cooperates with the service of the Order of Malta providing transportation for the disabled “Važiuojam”. With a special vehicle able to accommodate 3-6 wheelchairs for the disabled the assistants of the Order of Malta bring the customers right to the passenger departure terminal. The service is also adapted for visually impaired passengers; besides, the Maltese can also provide the transportation services for persons with exceptional needs (lying patients).
The transportation service for the disabled in Kaunas is provided from Vilnius, thus, it can be used also travelling between the airports (Vilnius-Kaunas).
The transportation service “Važiuojam” for the disabled is provided subject to a prior registration, while the final price of the trip depends on the kilometres covered. More information on the service is available here.
The possibility for the disabled to reach Kaunas Airport is ensured also by the Social taxi. Social taxi is a unique service facilitating people with reduced mobility. The specifically adapted vehicles accommodate the passengers conveniently and the personal assistants-drivers not only bring people to their destination, but also assist them when leaving their homes, bring items and see them to an agreed place, and provide assistance with any arising issues. The assistants are trained to provide first aid, have well developed communication and other important skills. The service is available upon a prior booking. More about the Social taxi please read here.
Several assistance call sites for persons with special needs are arranged at the access to the terminal with assistance call buttons:
In order to ensure high quality provision of special assistance services for persons with reduced mobility or people with disabilities, who purchased airline tickets in advance, we would like to remind you that in order to book a preferred assistance, passengers should contact representatives of their airline or travel agency, which sold them such travel tickets, at least 48 hours before the scheduled flight. In that case you will have to wait for the assistance no longer than 10 min.
Should a passenger fail to notify us of the required assistance in advance, we will nevertheless make every effort to render the assistance within a shortest time possible; however, the passenger might have to wait for an escorting person a little longer, i.e., about 20 min.
Persons with special needs are kindly requested to arrive at Kaunas Airport not later than two hours before the scheduled departure time.
Kaunas Airport is open round the clock. Several assistance call sites for persons with special needs are arranged at the access to the terminal with assistance call buttons and the assistance mobile telephone number on the information board:
A representative of the ground handling company Litcargus meets the passenger at the assistance call spot, accepts his/her luggage, and takes care of the departure procedures – luggage check-in, moving within the terminal and boarding the aircraft
Passengers with special needs arriving at or departing from Kaunas Airport are offered the following assistance:
For passengers with special needs, the terminal is equipped with a specially marked waiting area with an emergency call button. There passengers can call for assistance and wait for the arriving staff to assist them.
This place is located near the lifts at Kaunas Airport.
The disabled and persons with reduced mobility are served and brought to the aircraft with our medical vehicle Ambulift. Model – Mallaghan ML6100D.
Lithuanian Airports are joining the international social initiative called Hidden Disabilities Sunflower Lanyard Scheme which aims to help people with hidden disabilities better communicate their needs, and for employees to better notice a person’s invisible disability.
How can you receive your sunflower lanyard?
Simply approach a flight registration desk at one of our airports and ask for it. The employees of our airports and business partners are trained to notice this accessory and provide additional time and care for the traveller.
Provision of assistance at Kaunas Airport
In case the rights of a person with special needs have been violated, the passenger has a right to submit a complaint to the institution exercising the control over the implementation of Regulation (EC) No. 1107/2006:
Lithuanian Transport Safety Administration
Švitrigailos St. 42, 03209 Vilnius
Tel.: (8 5) 278 56 02
Fax: (8 5) 213 22 70
If you have any proposals, complaints, or wishes regarding servicing persons with special needs please, please send a message at this Section “Write to us”, indicating “Servicing of persons with special needs” as a subject or call at +370 612 44442.