Please address all your questions about items that can be imported or exported address to Lithuanian Customs +370 37 399 151.
Please address all your questions about travel documents, travelling
with children, etc to the State Border Guard Service +370 37 399 319.
Please address all your questions about Ryanair flights, ticket prices,
flight date/time/route changes, etc. to GHC Litcargus +370 37 750 195 or
+370 37 750 196.
Please address all your questions about airBaltic flights, ticket
prices, flight date/time/route changes, etc. to GHC Litcargus +370 37 750 195 or
+370 37 750 196.
All other questions can be addressed to Kaunas Airport Information centre +370 37 399 307 or firstname.lastname@example.org
Ryanair does not carry unaccompanied minors (under 16 years). Escort and
special facilities are NOT available. Unaccompanied minors (over 16
years) travelling alone must provide a written permission (only for
travels to non Schengen countries, according to Lithuanian legislation),
signed by the parent(s) or legal guardian which must be co-signed by a
solicitor confirming that they consent to the child travelling without
them. For more information please visit www.ryanair.com.
Important! Be aware, that child’s birth certificate is not a photo ID.
To avoid misunderstandings please contact State Border Guard Service in
Kaunas Airport +370 37 399 319.
More information on travelling with children with airBaltic you can find in airBaltic web site.
All European countries, except Turkey, accept personal identity cards as valid travel document. Also you can visit State Border Guard Service website,
and see the list of states, which are accepting personal identity cards
of the Republic of Lithuania, and list of states whose personal
identity cards are recognized in the Republic of Lithuania.
Travelling in the European Union there are no restrictions for things of
carriage, as longs as those things are for personal usage. Each country
can set different quantity of tobacco products or alcohol beverages acceptable
for personal usage. In this case, if you are caring more, you may be
asked to show documents, to prove that you products are for personal
use. For more information about carriage of tobacco products and alcohol beverages please visit here.
Yes, and you can see it here. We encourage you to book your parking on-line and enjoy the comfort and savings.
To save your time and money we encourage booking your parking on-line.
If you decided to pay while in the airport auto-pay stations, which are located in car parking areas P1 and P2,
note that the auto pay station accept coins of 1, 2, 5 litas and 50 cents and
notes of 10, 20, 50 litas. You will get the change in coins only. Remember, that you must pay for car parking before leaving. When ready to do so, please insert the ticket into the ticket terminal and follow the instructions by the green arrow and messages in the display.
Please pay at the Information centre in passenger terminal, if:
- You do not have the above mentioned coins for payment.
- A message “OUT OF ORDER” appears on the screen.
You can find parking fees here.
No, you do not have to do that. But in order to save time and money we encourage you to book your parking on-line.
Dangerous items, forbidden to carry on board are: guns, firearms and
weapons, pointed edged weapons and sharp objects, blunt instruments,
explosives and flammable substances, chemical and toxic substances,
liquids and other. You can see the detailed list here.
Be aware, that aviation security officer has a right to forbid taking on
board or carry in hold baggage any item or material, which seems
For all the questions about tickets please contact local ticket office.
Ryanair tickets in Lithuania are sold by ground handling company
Litcargus which ticket office is located in Kaunas Airport passenger
terminal. Contacts: +370 37 750 195, +370 37 750 196, e-mail: email@example.com.
airBaltic tickets are sold in the airBaltic ticket office located at
Kaunas Airport passenger terminal. Contacts: +370 37 750 195, +370 37 750 196, e-mail: firstname.lastname@example.org.
Any passenger exceeding their personal checked baggage allowance will be
charged for the excess weight at the applicable rate per kilo. No
pooling or sharing of baggage allowances is permitted, even within a
party travelling on the same reservation.
More information about checked baggage please find detailed info in Ryanair or airBaltic websites.
Each passenger (excluding infants) is permitted to carry one piece of
cabin baggage on board (free of charge). Strictly one item of cabin
baggage is permitted per passenger (excluding infants). Handbag,
briefcase, laptops, duty free etc must be carried within your permitted 1
piece of cabin baggage. It should weigh no more than 10kg and not
exceed the maximum dimensions of 55cm x 40cm x 20cm. Infants do not qualify for a cabin baggage allowance (although a pram/buggy will be carried free of charge). Click here for more details: ryanair.com
EU/EEA cabin baggage security restrictions require that passenger cabin
baggage containing any liquids, gels, pastes, lotions or liquid
cosmetics MUST be presented at the airport passenger security point in a
transparent re-sealable bag of no more than one litre capacity (e.g.
20cm x 20cm zip lock freezer bag). Click here for more details: Security_rules.pdf.
More information about cabin baggage allowance travelling with airBaltic you can find here.
You can go by public transport (city bus no. 29, mini bus no. 120) or taxi. Public transport timetable is fitted to flight schedule as much as it is possible.
Every day Kaunas Airport Express is running between Vilnius, Klaipėda and Kaunas Airport. You can buy tickets online at www.airport-express.lt.
All Ryanair passengers must check-in online and print their boarding passes. Persons aged under 16 and
travelling alone are not allowed to check-in online.
If you wish to check-in online just retrieve your reservation via the ‘Online check-in’ section of the website
choose one of the suggested options, fill in the required travel
document information and print off your boarding passes on a individual
A4 page. If you forget to check-in online you will be charged 140 LTL
(41 EUR) at the Airport. Online check-in is available from 15 days prior
up to 4 hours before the scheduled times of flight departure. Please
note - Online check-in closes 4 hours prior to flight departure.
If you are travelling with your hand baggage only, you have checked-in
online and you have your boarding pass you can go straight to the
Aviation Security Check.
If you are travelling with your hand baggage and registered baggage, you
have checked-in online and you have your boarding pass, you should
submit your baggage at a Baggage Drop off point, then go to the Aviation
Security Check. In this case we would recommend you to come to the
airport 2 hours before the scheduled departure time.
If you wish to review your travel itinerary, to change the booking date,
time, route or passenger’s name you should retrieve your reservation
via the ‘Manage My Booking’ section of Ryanair website or contact Ryanair ticket office by phone +370 37 750 195, +370 37 750
196 or e-mail: email@example.com.
Yes, it is possible. Should you book your parking on-line, just tick the appropriate box and will your information. If you are paying for parking at the auto-pay station, please press the button Receipt and go to the Information centre in the passenger terminal.
There is a bank office in the arrivals of the passenger
terminal, where you can exchange currency or cash your money. Working
hours are coordinated with the flight schedule.
You will find Nordea cash machine (ATM) at the terminal as well.
In this case contact ground
handling company Litcargus. Phone +370 37 758 010 or e-mail firstname.lastname@example.org.
In this case you should contact Airport Information centre. Phone +370 37 399 307 or e-mail email@example.com.
During delay and disruptions, air companies will do everything possible
to get passengers to their destination as quickly as possible. Ryanair
representative in Kaunas airport (Litcargus) will tell passengers what
is happening when a flight does not operate as planned, although they
cannot always accurately foretell the length of a delay. Predictions are
given in good faith, based on current information on hand at the time.
Forecasts can change subject to ongoing conditions or as further
information is received. All delays or cancelations are processed
according EU legislation.
If for medical reasons, Ryanair or airBaltic passengers need to inject
themselves during the flight (e.g., diabetics) they are permitted to
carry syringes in the cabin. They will be asked to produce appropriate
medical evidence (a doctor's letter will suffice) at the aviation
security check point. This should be kept with them at all times.
More information in relation to the carriage of medical equipment is available on Ryanair and airBaltic websites.
Ryanair has no restrictions for travel apply till the 28th week of pregnancy. A special 'fit to fly' letter confirming health status and time of pregnancy is required for travel between 28 - 35 weeks of pregnancy. The 'fit to fly' letter must be dated within 2 weeks of flight departure. Document should be provided at the aviation security check point.
More information about pregnancy when travelling with Ryanair, airBaltic.
Passengers, who had such or similar operation, should have a written
proof from a medical institution or their medical health card
(preferably with roentgen photo).
There are no discounts for disabled passengers for Ryanair flight
tickets. Kaunas airport parking has no discounts for parking, just
special parking spaces, closer to passenger terminal. Those parking
spots are marked with signs for Disabled parking.
Travellers entering or leaving the Community
customs territory and carrying cash of a value of EUR 10 000 or more are
obliged to declare that sum at the border customs posts on the Cash
The mentioned declaration form in Lithuanian, English or Russian
as well as the procedure for its completion and customs clearance has
been approved by Order No 1B-891 of 29 December 2006 of the Director
General of the Customs Department. This Order complies with the
provisions of Regulation (EC) No 1889/2005 of the European Parliament
and of the Council of 26 October 2005 on controls of cash entering or
leaving the Community.
Information on the obligation to declare cash exceeding EUR 10 000
brought into and out of the Community can be found at the European
Commission website at the following address. For more details please visit Lithuanian Customs website.
Unfortunately Ryanair does not accept pet animals on any route.
However, guide dogs are carried on certain flights. For details please
For more information about pet animals carriage with airBaltic please
contact airBaltic ground
handling company Litcargus. Phone +370 37 758 010 or e-mail firstname.lastname@example.org.